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Infrastructure Support - NOC

INTELLIGENT, PROACTIVE NOC CENTRE

Improve workflow efficiency and shorten response times through Intelligent 24x7 NOC monitoring and support.

Infrastructure issues prevent you from focusing your attention where it’s needed most: innovating and growing your business. Without an effective NOC, persistent support issues lead to expensive project delays, endless stress, and serious vulnerabilities that threaten your business.

Artificial Intelligence for IT Operations combines machine learning and automation to identify and automate low-risk tasks and unlock the insights contained within massive amounts of data generated across your environment.

Intellio supports clients’ physical networks including firewalls, switches, routers, and access points, as well as overall network monitoring via our 24x7x365 fully operational network operations center (NOC). We manage configuration changes and incident resolution for network devices and provide network maintenance and troubleshooting. The service also includes a bi-annual health check, an annual security vulnerability assessment, and resolution of any missing patches.

Rather than being reactive and wasting time gathering information across a set of siloed and fragmented tools, we’re leading the industry in utilising a suite of NOC tools at strategic points in the NOC operational workflow. We draw on our deep operational expertise and an innovative set of tools, to bring all your monitoring, change, and topology data into one place and utilise that data without limitations. In short, we’re applying AI to enable our teams to make better decisions faster than ever before.

Start the conversation with a strategy meeting.

We’ll get to know each other and dive deeper into your current setup and your future goals in order to provide a preliminary solution and estimate.