Intellio follows the industry standard Business Continuity Management Framework to carefully assess and design your organisation’s business continuity. Here is how Intellio designs the plan:

Policies and Strategies

Continuity management is about more than the reaction to a natural disaster or cyber attack. It begins with the policies and procedures developed, tested, and used when an incident occurs.

The policy defines the program’s scope, key parties, and management structure. It needs to articulate why business continuity is necessary andGovernance is critical in this phase.

Business Impact Assessment
The impact assessment is a cataloging process to identify the data your company holds, where it’s stored, how it’s collected, and how it’s accessed It determines which of those data are most critical and what the amount of downtime is that’s acceptable should that data or apps be unavailable.

While companies aim for 100 percent uptime, that rate is not always possible, even given redundant systems and storage capabilities. This phase is also the time when you need to calculate your recovery time objective, which is the maximum time it would take to restore applications to a functional state in the case of a sudden loss of service.

Risk Assessment
Risk comes in many forms. A Business Impact Analysis and a Threat & Risk Assessment should be performed.

Threats can include bad actors, internal players, competitors, market conditions, political matters (both domestic and international), and natural occurrences. A key component of your plan is to create a risk assessment that identifies potential threats to the enterprise.

Validation and Testing
The risks and their impacts need to be continuously monitored, measured and tested. Once mitigation plans are in place, those also should be assessed to ensure they are working correctly and cohesively.

Incident Identification
With business continuity, defining what constitutes an incident is essential. Events should be clearly described in policy documents, as should who or what can trigger that an incident has occurred. These triggering actions should prompt the deployment of the business continuity plan as it is defined and bring the team into action.

Disaster Recovery
What’s the difference between business continuity and disaster recovery? The former is the overarching plans that guide operations and establish policy. Disaster recovery is what happens when an incident occurs.

Disaster recovery is the deployment of the teams and actions that are sprung. It is the net results of the work done to identify risks and remediate them. Disaster recovery is about specific incident responses, as opposed to broader planning.

After an incident, one fundamental task is to debrief and assess the response, and revising plans accordingly.

By following these steps, Intellio ensures that the crafted plan ensures your Business Continuity.