Minimise downtime and data loss
Whether you’re hit by a flood, hurricane, tornado, fire, or cyberattack, any disaster that destroys or brings down your IT systems and causes downtime can put your organisation out of business. With our managed DR service, we are responsible for ensuring your organisation achieves agreed-upon recovery point objectives (RPOs) and recovery time objectives (RTOs). These are defined as:

• Recovery Point Objective (RPO):  The maximum amount of time that you are willing to lose data on your systems because of an event.
• Recovery Time Objective (RTO): How fast you can recover from the moment of a disaster to the moment you return to normal operations.

Intellio offers a guaranteed service level agreement (SLA), which dictates these terms, ensuring that your systems and business get back up and running fast while minimising data loss.

Resource conservation and lower cost
For any business, self-managed DR can be a high-risk, expensive option because it requires:

• Internal IT technical staff and expertise to develop, test, and execute your DR strategy
• Your organisation to back up your systems and data and maintain these backups in an off-site data center, physical or virtual machine (VM), or on disk or tape stored off-site
• Duplicate data centres and physical servers requiring investment in hardware and software, and paying for maintenance and support costs. If you choose not to have the hardware or software ready if a disaster happens, your may experience extended downtime as you wait to purchase and install new systems.

With managed DR, you will reduce costs and enjoy peace of mind because:

• Smaller businesses eliminate the need to hire DR experts.
• Larger IT teams can focus on core operations versus DR planning, testing, and execution.
• Intellio will orchestrate the backup, failover, and fail-back services and maintain your backups in a safe and secure data center.
• You will not need to invest in purchasing and maintaining a separate data center or duplicate hardware or software.
• You can cut your recovery time from days and weeks to minutes and hours – in some cases recovery can be as fast as 15 minutes.

Regulatory compliance
For organisations legally required to comply with industry or government regulatory requirements – such as HIPAA, GDPR, PCI, SOC 2, etc. – managed DR can help you stay compliant. Intellio can ensure compliance with whatever controls you require. Intellio will enable compliance for:

• Defined scope and storage of financial records
• Access and audit controls on customer information systems
• Access restrictions on data centre’s Encryption of electronic customer information
• Procedures to ensure that system modifications do not affect security
• Dual control procedures, segregation of duties, and employee background checks
• Monitoring systems to detect attacks and intrusions into customer information systems
• Response program that specifies actions in a case of unauthorised access